Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered. The MFCN is a smart choice for small-to-medium size businesses or even if you work A quick and easy way to copy, fax or scan multi-page documents. Migrated from Windows XP to Windows 10, and printer works fine but scanner function and PC no longer communicate over the network. Doesn’t matter if.

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It’s ready to install on a network right out of the box and you can make copies or send and receive faxes any time without having to turn on your computer. If you need further assistance, please contact Brother customer service: Brought to you by Techwalla.

Go to the Manuals section. If an IP Address conflict occurs, please consult a network administrator to get a correct IP address.

I can print but cannot scan via network. Apple Mac users can access the Control Center by clicking the follow options in sequence: Products for Business Products for Home. If the scanner icon of your Brother machine does not exist there, you need to install the scanner driver.

In reply to BeverlyRedd’s post on August 29, This site in other languages x. See the instructions provided with your firewall software for information on how to add the following network ports:. Carton Dimensions W”xD”xH” Very helpful Helpful Not helpful.

If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position. Contact Support In order to best assist you, please use one of the channels below to contact the Brother support team.


How to Get a Brother Scanner to Be a PDF

Test Promo Learn more about Brother Support. DR Drum Unit, Yields approx. Click “Start” in the bottom left corner of your desktop, if your computer uses Microsoft Windows. Unit Dimensions W”xD”xH” Tell us about your experience with our site.

I can print but cannot scan via network. (For Windows) | Brother

BeverlyRedd Created on August 24, Go to the Contact Us section. This update might also remedy problems with scanning to PDF, including an oversized file. If you’re operating the scanner from your computer, click “Scan,” then “File” in the “Control Center” window.

About the Author Damarious Page is a financial transcriptionist specializing in corporate quarterly earnings and financial results. For maximum printer life, it is best to choose a printer with a duty cycle that far exceeds your print requirements. If you are using a firewall other than Windows Firewall or Windows Firewall is off, you may receive a message warning you that the firewall could block network communication.

Obtain the machine’s Boot Method setting using the Network Configuration report you printed earlier. I have tried loading the generic Brother printer driver and the one specific for the MFC, but no recognition of the scanner.

When finished, make sure to turn the firewall on again.

If the feature works properly after disabling the Firewall, this means the Firewall on your computer is rejecting the necessary network connection. Replied on May 19, Thanks for marking this as the answer. If you still have trouble with your network connection, add UDP port and Maximum number of printed pages per month and can be used bfother compare designed durability between like Brother products.


Download the user’s manual for your specific Brother machine to find more detailed instructions. Click the “Software Button” tab. If you are unable to power on the machine, then this solution does not apply.

Drum yields are an approximate rating and may vary by the type of use. For network scanning, add UDP port The recommended range of monthly printed pages to achieve the best possible performance and printer life.

FAQs & Troubleshooting | MFCN | United States | Brother

Wide assortment of robust fax features. You can follow the question or vote as helpful, but you cannot reply to this thread. GB Replied on March 17, This thread is locked. Troubleshoot this hardware issue.

Click brotheg “OK” button in the dialog box to complete the process of getting the scanner to render documents in the PDF format. If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. Hi Beverly, Thank you for posting in Microsoft Community. The MFCN is a smart choice for small-to-medium size businesses or even if you work out of your home office.

Page holds a medical transcription certificate and has participated in an extensive career analysis and outplacement group workshop through Right Management. Scanning with a Brother appliance, such as a multifunction printer, allows you to create a document in xcan number of digital borther. It works quite well. Automatic Document Feeder Capacity max.